Guarantee
MLC CUSTOMER SATISFACTION GUARANTEE
We have always felt that our clients deserve the very best. In keeping with that sentiment we agree to put the inspection fee on the line with each full stucco moisture intrusion evaluation. If we fail to provide the level of service that our clients expected, then we agree to pay for another inspection from another reputable firm. We believe that as we perform the inspection and complete the report that our clients will realize that we are giving it our very best, and therefore they will never have the desire or need to make the claim.

*PLEASE NOTE: This satisfaction guarantee does NOT apply to our limited visual only stucco inspections due to the fact that we only recommend the full moisture intrusion evaluations. Limited visual only stucco inspections are just that, limited in scope, and the client always wants to know more than the limited service provides.

We look forward to performing your stucco inspection!

CUSTOMER SATISFACTION GUARANTEE
If our client is not satisfied with the quality of the full stucco moisture intrusion evaluation performed by our firm, then Michael Leavitt & Co Inspections, Inc. will provide for a re-inspection of the property by an outside inspection company of the client's choice.  To exercise this option, our client must submit a request for a re-inspection in writing to our office via mail, fax, or email, within 48 hours of having received the final written stucco moisture intrusion evaluation report. Michael Leavitt & Co Inspections, Inc. will pay the new inspection fees for the re-inspection, up to the amount of the total inspection fee originally paid to Michael Leavitt & Co Inspections, Inc., subsequent to receiving a duplicate copy of the re-inspection report and after receiving a full release of liability form from our client. Our client will be responsible for any additional charges arising from the re-inspection that are over and above the amount paid to Michael Leavitt & Co Inspections, Inc. under the terms of our original contract. Clients who elect to receive a re-inspection from an outside inspection company, under the provisions of this client satisfaction guarantee, shall accept it as full settlement for any and all claims against Michael Leavitt & Co Inspections, Inc. and agree to sign a full release of liability waiver that releases Michael Leavitt & Co Inspections, Inc. from any and all future or past damages. In other words, any future claims will need to be directed towards the new inspection firm and not Michael Leavitt & Co Inspections, Inc..

*SATISFACTION GUARANTEE DOES NOT APPLY TO OUR LIMITED VISUAL ONLY STUCCO INSPECTIONS.
 
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Michael Leavitt & Co
MLC Inspections
Michael Leavitt
Michael Leavitt
MLC
   
MLC Guaranteed
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